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Shipping & Returns

Returns Policy

Order cancellation refund must be made before 7 days, a 5% cancellation fee will apply. After 7 days Doll production and mannufacturing process will start and no order cancellation or refunds are permited. You should expect to receive your refund within four to six weeks.

Android Robot Doll manufacturing and software-hardware ISO quality testing will take four to eight weeks (depending on order volume) after funds are clear in our account.   

If you need to cancel an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.



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